Investor’s Information

• Request Letter for Transmission of Shares PDF (141 KB) click here.
• Format of Indemnity Form on non-judicial stamp paper PDF (161 KB) click here.
• Format of Affidavit Form on non-judicial stamp paper PDF (153 KB) click here.

• Elimination of loss, theft or fraud of share certificates
• Elimination of bad deliveries
• Elimination of delays and problems of paper-based system
• Faster transaction-processing due to electronic system
• Internet based trading becomes possible
• A single demat account can be utilized for shares of many companies
• No stamp duty to be paid on the shares

GAIL has entered into an agreement with both National Securities Depository Limited (NSDL) and Central Depository Services (India) Limited (CDSL) for dematerialisation of its shares.

Shares of the Company are compulsorily traded in dematerialized form w.e.f. 15.02.1999.

• Depository
• Depository Participant
• Beneficial Owner
• Dematerialisation
• Rematerialisation

Depository: Depository means a company formed and registered under the Companies Act, 1956 which has been issued a certificate by SEBI to act as a Depository. Presently, there are two such Depositories, viz., National Securities Depository Limited (NSDL) and Central Depository Services (India) Limited (CDSL)

A Depository can be compared to a bank. It holds the investors' securities in electronic form, and also provides services related to transaction in securities.

Depository Participant (DP): A DP is a link between the investor and the depository. It maintains the accounts of shareholders in electronic form and it can be a participant in either NSDL or CDSL or both. A DP is provided with a unique registration number called the DP ID.

Beneficial Owner: A Beneficial Owner is the true owner of the securities which are held in demat form with the Depository.

The Beneficial Owner enjoys all the rights of ownership such as dividend, voting rights etc.; however the Depository (such as NSDL or CDSL) is the registered owner of the securities.

At the time of opening an account with the DP, the Beneficial Owners are given an account number called the Client ID number. Shareholders must quote their DP ID-Client ID in all correspondence with the Company / R&TA.

Process of opening demat account PDF (174 KB) (click here) (Source – NSDL website)

• Investor has to first choose a DP based on his convenience and the DP’s charges.
• The investor has to submit a completely filled, signed account opening form in the prescribed format along with following documents such as Photocopy of the PAN card (along with the original for verification), Proof of Identity, Proof of address. List of documents which are acceptable as proof of identity / address can be obtained from the DP.
• Before opening the demat account, the investor will have to execute an agreement on a stamp paper to be provided by the DP, which defines the rights and obligations of both, the investor and the DP.
• On opening a demat account, a unique BO ID (Beneficial Owner Identification) Number is allotted, which should be quoted in all future transactions.

Dematerialisation refers to the process of converting physically held shares into demat form

Process of Dematerialisation

• The shareholder has to open an account with a DP.
• The shareholder has to submit a request to the DP for dematerialisation in the prescribed form along with the relevant share certificates. The form has to be submitted in triplicate.
• The DP forwards the request to the company (or its R&TA) who will verify the particulars of the request.
• If the relevant details are found to be correct, the above request is then forwarded to the company's R&TA electronically.
• After the confirmation of request by the Company's R&TA, the request for dematerialisation is processed, and the shareholder's account with the DP is credited with the number of his shares

Rematerialisation is the process of conversion of electronically held shares into physical form.

For Rematerialisation, a shareholder has to submit a request to his DP. The DP blocks the client's account, and forwards the request to the R&TA, who in turn forward the request to the Depository. After the request is accepted by the Depository (NSDL/CDSL), the R&TA rematerialises the Share Certificates.

To check the Company's dividend history, (128 KB) click here .

Investor Education and Protection Fund

The Companies Act, 1956 provides that the amounts of dividend remaining unpaid and unclaimed for a period of seven years from the date they became due for payment, shall be credited to the 'Investor Education and Protection Fund (IEPF)', established by the Central Government. After the transfer, no claim upon such amount shall lie against the Fund or the Company.

Members, who have not encashed their Dividend Warrants for the respective financial year(s), may approach the R&TA / Company for issuance of demand draft(s) upon completion of necessary formalities in the said behalf, if any.

To check the last date of transfer of dividend amount to IEPF, PDF (73.3 KB) click here.

Through the National Electronic Clearing Service (NECS) facility, the dividend amount gets directly credited in the bank account of the shareholder.

Members are requested to avail the NECS facility for their dividend payment, which will provide them with the following benefits:

• Hassle free receipt of dividend
• Elimination of postal delays
• No loss of dividend warrant
• No fraudulent encashment

• Members holding physical shares are requested to send the completed NECS form to the R&TA. To download NECS Form, PDF (12 KB) click here.
• Members holding electronic shares are requested to contact their Depository Participant (DP) to take note of their NECS request.

• 2017-18- Status as on 31.03.2018 EXCEL (11.0 MB) click here.
• • 2018-19- Status as on 31.03.2019
  • FY 2012-13 Final to FY 2015-16 Final EXCEL (15.9 MB) click here.
  • FY 2016-17 Interim to FY 2018-19 Interim EXCEL (20.5 MB) click here.
• • 2019-20- Status as on 31.03.2020
  • FY 2012-13 Final to FY 2015-16 Final EXCEL (16.3 MB) click here.
  • FY 2016-17 Interim to FY 2019-20 Interim EXCEL (20.2 MB) click here.

For electronically held shares: Please contact your DP to know the formalities.

For physically held shares: Please send an application to the R&TA, alongwith the relevant document out of the following:

• In case of change in name of an individual, a certified copy of the Gazette Notification.
• In case of change in name of a company, a certified copy of the fresh Certificate of Incorporation.
• In case of change in name due to marriage, a certified copy of the Marriage Certificate.
• In case of change in name due to divorce, a certified copy of the Divorce Decree.

For electronically held shares: Please contact your DP to know the formalities.

For physically held shares: Please send the duly completed application form to the R&TA. To download the application form, PDF (12 KB) click here.

For electronically held shares: Please contact your DP to know the formalities.

For physically held shares: Please send an application to the R&TA, mentioning all the relevant details.

For electronically held shares: Please contact your DP to know the formalities.

For physically held shares: Please send a duly completed fresh NECS form to the R&TA. To download the NECS form, PDF (17 KB) click here.

To implement the Green initiatives launched by the Government by allowing paperless compliances by the Companies, which will benefit the society at large through reduction in paper consumption, contribution towards a Greener Environment and also ensure prompt receipt of communication and avoid loss in postal transit,Company may send documents to Shareholders viz. postal ballot notice, General Meeting Notices (including AGM), Audited Financial Statements, Directors’ Report, Auditors’ Report, etc. in electronic form to the e-mail address as noted in the records of their DP or details as furnished by the Depositories viz. viz. National Securities Depository Limited (NSDL) and Central Depository Services (India) Limited (CDSL).

Shareholders who have not yet registered/updated their e-mail ID may notify the same to the following:

• if shares are held in electronic mode, to their Depository Participant (DP).
• if shares are held in physical mode, to the Company and/or R&TA

Transfer/ Remat/ Transmission/Transposition of shares held in physical form-KYC norms

To strengthen the Know Your Customer (KYC) norms, which is already in existence for shareholders/investors holding shares in electronic form, investors/shareholders desirous of Transfer/ Remat/ Transmission/Transposition of the shares must provide copies of PAN Card & Address Proof of first named transferee/holder alongwith duly filled Transfer Form

Further, the following important things must be ensured before forwarding the transfer request(s) to the R&TA:

• A duly filled and signed 'Transfer Form' ) must be lodged with the R&TA. (To download share transfer form click here)
• The original share certificates must be attached with the transfer deed.
• The signature of the transferor should match with the specimen filed with the R&TA.
• The requisite share transfer stamps affixed on the instrument must be duly cancelled.
• The transfer deed must be properly witnessed.
• In case the transfer deed is executed under a Power of Attorney, the same must be in order.
• The lodgment of transfer should be ideally done before any record date/book closure date.

Please note that transfer request(s) alongwith valid transfer document(s) complete in all respect will only be processed by our R&TA and remat request(s) alongwith requisite documents unless request involved conversion of entire holding held in electronic mode.

Please contact your DP to know the formalities.