Stakeholder

Stakeholder Inclusion

Stakeholder Engagement is central to GAIL’s Sustainability approach, helping us understand stakeholder expectations, strengthen relationships, and create long-term value. Insights from stakeholder interactions play a key role in shaping our sustainability priorities and ESG strategy.

Our Approach

  • Identify & Prioritize: Map stakeholders based on their influence on the business and the impact of our operations on them.
  • Engage & Collaborate: Maintain regular dialogue through meetings, consultations, surveys, and other engagement channels.
  • Integrate Insights: Incorporate stakeholder feedback into sustainability planning and decision-making.

Our Stakeholders

  • Internal: Employees
  • External: Government and Regulatory Authorities, Investors and Shareholders, Customers, Suppliers and Business Partners, Joint Ventures, Subsidiaries and Associates, Contractors and Implementing Agencies, Industry Associations, Academic and Research Institutions, Non-Governmental Organizations (NGOs) and Civil Society Organizations, Local Communities, Media, and the Public at large.

Transparency & Disclosure

GAIL is committed to timely, accurate, and transparent disclosure of material information, enabling informed decision-making, building stakeholder trust, and ensuring compliance with regulatory requirements.

Our approach to Materiality

Materiality Assessment is a key component of GAIL’s sustainability strategy, helping identify the Environmental, Economic, Social, and Governance (EESG) topics that are most significant to our business and stakeholders. Conducted in alignment with the GRI 2021 Standards, the assessment enables informed decision-making, strengthens business resilience, and supports long-term value creation. Recognizing the evolving challenges of the energy sector, including climate change, energy transition, resource management, occupational safety, and stakeholder expectations, GAIL follows a structured and globally aligned materiality assessment process.

Key Features of Our Approach

  • Stakeholder-Centric Engagement: Engaging employees, investors, regulators, customers, suppliers, communities, and other stakeholders through surveys, workshops, and focused discussions.
  • Global Standards & Sector Alignment: Integrating leading frameworks such as GRI, IFRS, IPIECA, IFC Performance Standards, and the UN Sustainable Development Goals (SDGs).
  • Independent Third-Party Assessment: Partnering with accredited agencies to ensure objectivity, transparency, and alignment with national and international best practices.
  • Expert Validation: Involving cross-functional leadership and subject matter experts from Operations, HSE, Sustainability, Finance, Legal, HR, and Strategy functions.
  • Board-Level Oversight: Reviewing materiality outcomes through the Sustainable Development Committee (SDC) to ensure integration into corporate strategy and ESG priorities.

Double Materiality Approach

GAIL adopts a Double Materiality approach to evaluate sustainability topics from two complementary perspectives:

  • Financial Materiality: Assessing how ESG-related risks and opportunities influence GAIL’s financial performance, business continuity, and long-term growth.
  • Impact Materiality: Evaluating the effects of GAIL’s operations on the environment, society, and broader stakeholder ecosystem. This approach enables GAIL to prioritize issues that are critical both to business success and to creating positive environmental and social outcomes.

Materiality Assessment Process

GAIL’s materiality assessment follows a structured five-phase process:

  1. Setting the Context – Identifying relevant sustainability topics through industry benchmarking, global frameworks, stakeholder mapping, and business context analysis.
  2. Evaluating Impacts – Assessing actual and potential environmental, social, and financial impacts across the value chain using a Double Materiality lens.
  3. Understanding Significance – Gathering stakeholder perspectives through surveys, workshops, and consultations to evaluate the importance and severity of impacts.
  4. Prioritization – Ranking topics based on stakeholder expectations, business relevance, risks, opportunities, and strategic significance.
  5. Validation & Approval – Reviewing and endorsing material topics through cross-functional leadership and the Sustainable Development Committee (SDC) for integration into sustainability planning and reporting.

Through this robust process, GAIL ensures that its sustainability priorities remain aligned with stakeholder expectations, industry developments, and long-term business objectives.

Please Refer Sustainability Report 2025-26 for more information:

https://www.gailonline.com/Sustainability_Report.html
Materiality