At GAIL, Health, Safety and Environment (HSE) are integral to our business philosophy and operational excellence. We are committed to protecting our employees, contractors, communities and the environment by embedding robust HSE practices across the entire value chain. Guided by our Corporate HSE Policy, we strive to achieve zero harm through proactive risk management, regulatory compliance, continuous improvement and adoption of global best practices.

Our HSE framework is built on strong governance, leadership commitment and accountability. GAIL designs, constructs, operates and maintains its pipelines, plants and associated facilities in accordance with national and international safety standards. Occupational health, process safety and environmental management are integrated into all business operations through structured policies, regular audits, risk assessments and continuous monitoring.

GAIL has established a comprehensive Health, Safety and Environment Management System (HSEMS) aligned with Oil Industry Safety Directorate (OISD) standards. The system provides a structured framework for managing occupational health, process safety and environmental risks across all operations. To further strengthen safety governance, GAIL has implemented an SAP-based Environment, Health and Safety Management System (EHSMS), which digitizes key safety processes including:

• Incident Management
• Safety Observation Reporting
• Job Safety Analysis (JSA)
• Risk Assessment
• Management of Change (MoC)
• Safety Activity Monitoring
• Compliance Reporting

The digital platform enables real-time monitoring, automated workflows, enhanced accountability and seamless reporting to regulatory authorities including PNGRB, OISD, PESO and Factory Directorates.

Employee health and well-being remain central to GAIL's HSE strategy. Occupational Health Guidelines provide a comprehensive framework covering medical surveillance, occupational health infrastructure, health data management and biomedical waste management. Permanent employees undergo annual occupational health check-ups, while regular awareness programmes promote preventive healthcare and healthy lifestyles. Employee wellness is monitored through a Health Score System and a site-wise Cumulative Health Index, enabling continuous improvement in workforce well-being. The Corporate Occupational Health Committee periodically reviews the effectiveness of occupational health programmes and recommends further enhancements.

GAIL promotes a proactive safety culture by encouraging employees and contractors to identify, report and address unsafe acts, unsafe conditions and near-miss incidents. Safety Committees across operational locations review HSE performance, recommend corrective actions and monitor implementation. Regular safety leadership programmes, technical training, emergency preparedness exercises and Behaviour-Based Safety (BBS) initiatives strengthen safety awareness across the organization.

GAIL follows a robust safety assurance framework comprising internal and external audits, technical inspections and regulatory compliance reviews. Safety audits are conducted in accordance with PNGRB regulations, OISD standards and other applicable national requirements. Audit observations are tracked through an Online Audit Monitoring System to ensure timely implementation of corrective actions and continual improvement.

GAIL maintains stringent safety protocols for transportation of hydrocarbons through cross-country pipelines and road transport. SAP-based authorization systems, tanker inspections, driver training programmes and Transport Emergency Cards (TREM) ensure safe transportation and emergency preparedness. The Company's commitment to safety extends equally to contractors through mandatory induction programmes, job-specific training, health assessments, compulsory use of Personal Protective Equipment (PPE), Behaviour-Based Safety initiatives and continuous workplace monitoring.

• SAP-based Environment, Health & Safety Management System implemented across operations.
• Achieved an HSE Score of 96.78% in FY 2025-26, surpassing its internal target of 96.37%.
• Dedicated HSE Portal (SAP S/4HANA) for reporting hazards, unsafe conditions, and near-miss incidents.
• Site-level Safety Committees driving employee participation and continuous improvement.
• 30 External Safety Audits, 27 Internal Technical & Safety Audits (plus 2 Electrical Safety Audits), 9 OISD Safety Audits, and 15 PNGRB Technical & Safety Audits completed.
• Pre-employment and periodic medical fitness assessments conducted for personnel engaged in critical activities (e.g. working at heights, confined space entry). Annual occupational health assessments conducted for permanent employees.