GAIL’s USP

• We are committed to maintain highest industry standards of services to the complete satisfaction of customers through observance of quality management systems based on continual improvement.
• First competitive service provider in market.
• Solutions to meet specific individual needs.
• Minimum MTTR, skilled maintenance teams at every 150 kms.
• Discounts offered on TRAI rates for highly competitive tariffs.
• Varied product feature.
• Quick service commencement and upgradable capacities.
• High quality, cost effective service.

Service Profile

• Low bandwidth leasing services- E1, E3, DS-3 and STM-1
• High bandwidth leasing services- STM-4
• Lamda leasing- STM-16 and STM-64
• Managed bandwidth – n x 64 k to n x e1
• Discounts offered on TRAI rates for highly competitive tariffs.
• Ethernet based services- Virtual LAN, Transparent LAN, Corporate Ethernet, Broadband Internet Access, VPN.

Service Features

• End-to-End bandwidth through Service Level Agreement (SLA).
• High availability levels through redundant network.
• Stringent rebate structure on non-availability of the service.
• 24 x 7 NOCC and Customer Service Centre.